JOIN DISCORD
RAMPAGE GAMING COMMUNITY

NEED HELP?

YOU'RE IN THE RIGHT PLACE.

Server problem? Player report? Connection issue? Choose the support category that best matches your problem and we'll point you in the right direction.

GET SUPPORT OPEN DISCORD
PLAYER REPORTS Report rule violations
SERVER SUPPORT Technical problems
APPEALS Request a review
GENERAL HELP Contact the team
SUPPORT CENTRE

HOW CAN WE HELP?

Pick the option that best describes what you need help with.

01 MODERATION
!

PLAYER REPORT

Report intentional teamkilling, harassment, cheating or other server rule violations.

BEFORE OPENING A TICKET
  • Get the player's name
  • Include screenshots or clips where possible
  • Explain what happened clearly
02 TECHNICAL

SERVER ISSUE

Report crashes, server problems, bugs or something that isn't working correctly.

PLEASE INCLUDE
  • Which game/server
  • What happened
  • Approximate time of the issue
03 CONNECTION

HIGH PING / CONNECTION

Having trouble joining because of ping, disconnects or another connection-related problem?

WARDOGS Maximum allowed ping: 450ms
04 REVIEW

PUNISHMENT APPEAL

Request a review of a warning, kick, temporary ban or other community punishment.

PLEASE INCLUDE
  • Your player name
  • What punishment you received
  • Why you're requesting a review
05 DISCORD
#

DISCORD HELP

Need help with roles, channels, permissions or another Rampage Discord issue?

WE CAN HELP WITH
  • Community roles
  • Access problems
  • Discord questions
06 GENERAL
?

GENERAL SUPPORT

Can't find the right category? Use general support and explain what you need help with.

GOOD FOR
  • General questions
  • Community assistance
  • Anything not listed above
HELP US HELP YOU

BEFORE YOU OPEN A TICKET

01
CHOOSE

USE THE RIGHT CATEGORY

Choosing the correct support category helps staff understand the issue faster.

02
EXPLAIN

GIVE US THE DETAILS

Tell us what happened, which server was involved and any relevant player names.

03
EVIDENCE

INCLUDE PROOF

Screenshots and video clips can help staff review player reports and technical issues.

04
WAIT

GIVE STAFF TIME

Once submitted, give the team time to review the information and respond.

CONNECTION HELP

HIGH PING?

The WARDOGS server currently uses a maximum allowed ping of 450ms. If you're being removed because of high ping, check your connection before opening a support ticket.

01 Close downloads and updates
02 Check for other devices using bandwidth
03 Restart your router if needed
04 Try the server again
STILL NEED HELP?

CONTACT THE TEAM.

Join Rampage Discord and contact the staff team through the appropriate support channel or ticket.

OPEN RAMPAGE DISCORD